Silence and words

This is a big generalization on my part! However, I can’t help feeling that the root of all my troubles lie in my own perception and communication.
When there is a problem, exchange of information is critical. However, it is essential to convey in a manner that is easily received by others.
A brief period of silence helps rationalize with our perceptions. We can also internally organize our thoughts.
It is counter productive to only relate our displeasure or fear. We need to focus on the next actions. Brevity makes the words more effective.